If you receive damaged or incorrect tiles you will need to inform McGarry Tiles & Bathrooms within 2 working days from delivery. We will endeavor to send replacements/issue a refund as quickly as possible.
McGarry Tiles & Bathrooms have a high turnover of stock, due to this, we are unable to accept back any leftover returns unless our store has the same shade/batch available. To enquire about returning a product to our store, please contact the store which you had goods delivered from. The customer will be responsible for organizing the return of the goods to our store within 14 days of the delivery date. The refund will be processed within 3-5 working days following our receipt of the resalable items.
The customer will have the right to return all nonperishable goods if they are not happy with their choice. The goods must be returned in the original packaging to our store and the customer will be responsible for arranging transport and insurance of goods. This must be done within 14 days of receiving the order. Refunds will be processed within 7 working days following our receipt of the return, original delivery costs will not be refunded.
Items that have been specially ordered for a customers’ specific needs cannot be returned for a refund.
We outsource our deliveries to local couriers services who will endeavour to deliver goods subject to available delivery slots. We will always try to get your goods delivered as soon as possible where stock is available. Please note during the current circumstances all home deliveries are kerbside and couriers will not be permitted to bring goods into your home.